Managed Services
Sys4 offer a wide range of managed services that can range from remote helpdesk support, regular engineer visits to fully-outsourced network management and monitoring arrangements.
What can we offer your school?
- Skills – Access to specialist skills and knowledge, both remotely and onsite
- Delivery – Agreed service levels and performance reviews
- Quality – Project outputs enhanced by specialist resources
- ROI – Tighter cost control and clarity on the return on investment
- Partnership – Efficiencies through collaborative working on a daily basis
- Control – Refined budget and implementation management
- Efficiency – Make best use of your own staff for specialist and core tasks
- Risk-free – Transfer the risk to a third party
BENEFITS OF MANAGED SERVICES
Reduce costs
Increase system reliability
Increase system reliability
With engineers remotely handling many IT support tasks – including routine activities and responsive support requests – the on-site support workload can be significantly reduced. This enables schools to either decrease their staffing overheads or re-deploy existing resource to more proactive activities.
Increase system reliability
Increase system reliability
Increase system reliability
Issues and potential issues are automatically tasked to IT support engineers, allowing pre-emptive remedial action to be taken and disruptive failures avoided. Regular system reports keep managers informed on the status of the school’s systems.
Unlimited expertise
Increase system reliability
Unlimited expertise
The increasing complexity of school technology means that it’s simply not possible for an in-house team to have the required knowledge and expertise in all areas. SYS4 provides a team of specialists in a range of fields – networking, software, security, safeguarding and more – to call on, so that issues can be quickly dealt with, no matter what arises.